Frequently Asked Questions
Straight answers about appointments, consultations and eye care.
General Questions
Bring your current glasses, previous prescriptions or eye reports if available, a list of medications, and your medical history (including diabetes and allergies). If you wear contact lenses, ask whether to pause them before corneal imaging.
A painful red eye with reduced vision or significant light sensitivity needs prompt professional evaluation. Contact the clinic directly by phone for urgent concerns; for after-hours emergencies, visit the nearest eye emergency service.
Home
Use the online appointment form or contact Sentra Clinic & Hospital by phone or WhatsApp (details on the contact page). The clinic team will confirm your slot.
At Sentra Clinic & Hospital, Shah Arcade 2, Rani Sati Road, Malad East, Mumbai. Visit the clinic page or the main Sentra website.
Corneal diseases including keratoconus and corneal infections, corneal transplantation (DALK, DSAEK, full-thickness), LASIK and refractive surgery, advanced cataract surgery with premium IOLs, and dry eye disease.
No. Eligibility depends on corneal thickness, corneal shape (topography/tomography), prescription stability, dry eye, eye health, age and lifestyle — assessed together. Learn more.
No. Website content is for general education and does not replace an examination. The appointment form requests a consultation; it does not provide medical advice.
Still have a question?
The clinic team is happy to help with appointments and practical queries.